Admission Policy

• A parent or responsible adult (over the age of 16) must accompany children, who are under the age of 8. The responsible adult or parent may be responsible for two children under the age of 8 when using the centre/swimming pool.
• Customers are requested to check water depth signs before using the pools and to not swim out of their depth if they are not a confident swimmer.
• Non-swimmers must confine themselves to the specified areas of the pool (A non-swimmer is someone who cannot swim 25 metres unaided and tread water for 30 seconds).
• Diving is ONLY allowed in the deep end of the swimming pool.
• No inappropriate swimwear or swimming suits that finish below the knee may be worn, unless such clothing is tight fitting and presents no risk to safety.
• Babies should not be left on the pool side in prams or car seats in the swimming pool and changing areas.
• Prams must not be taken on the poolside
• No outdoor footwear to be worn on the poolside.
• Please be careful as floors may be wet.
• Always listen to the lifeguards and follow their instructions.
• Please do not wear diving masks, snorkels or flippers during public sessions.
• The use of cameras and video equipment is prohibited except with the prior permission of the Manager on duty.
• Please note all timetables are subject to change at short notice.
• The Duty Manager has the right to refuse admission to any person.
• No violence or aggressive behaviour towards any member of Staff will be tolerated.
• Help keep our pool water clean. The water is tested regularly each day for its chlorine content, pH and temperature to make sure it is in accordance with national guidelines. More comprehensive weekly and monthly tests are also carried out to ensure your safety and enjoyment.
• The water temperature is maintained at between 29 and 30 degrees to ensure the maximum water quality and bather comfort. The water in the Pool is constantly filtered and disinfected and the filters are cleaned at least once per week. The Pool is topped up with fresh water on an ongoing basis.

You can help improve the water in which you swim by:

• Showering before you swim.
• Babies should wear proper baby swimwear or swimming nappies.
• Always use the toilet before you swim and ensure children do too.
• Anyone who has suffered from diarrhoea in the last two weeks should not swim.